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Frequently Asked Questions

Everything you need to know before placing your order.

How do I choose the right size?

Please check the size guide available on the product page before ordering. Measure yourself carefully and compare your measurements with the chart. If you are between two sizes, we recommend choosing the larger size for a more comfortable fit.

Are the products true to size?

Most of our products follow standard sizing. However, the fit may vary depending on the fabric and design. Please review the size guide and product details before placing your order.

Can I select my preferred size and colour?

Yes. Available sizes and colours are displayed on each product page. Select your preferred options before clicking Add to Cart. Unavailable options will appear disabled or sold out.

Are your bras padded or wired?

This varies by design. We offer padded, non-padded, wired and wire-free options. The exact features are clearly mentioned in each product's title and description.

What materials are used in your nightwear and PJ sets?

The material depends on the product and may include soft satin, silk-feel fabric, cotton blends or lace detailing. Please check the individual product description for complete fabric information.

Will the actual colour match the product image?

We make every effort to display colours accurately. However, slight differences may occur because of lighting, photography and individual screen settings.

What payment methods are available?

All available payment options, including Cash on Delivery where supported, will appear during checkout. Choose the option that is most convenient for you.

Do you deliver across Pakistan?

Yes, we deliver to cities across Pakistan. Your estimated delivery time and applicable shipping charges will be displayed or confirmed during the order process.

Can I exchange an item if the size does not fit?

Eligible unused and unworn items may be exchanged according to our Exchange Policy. The product must remain in its original condition with its packaging and tags attached. Hygiene restrictions may apply to certain intimate-wear products.

How can I track my order?

Once your order has been confirmed and dispatched, tracking information will be shared through the contact details provided at checkout.

How should I care for my nightwear and lingerie?

For longer-lasting colour, softness and shape, we recommend gentle hand washing with mild detergent and cold water. Avoid bleach, harsh chemicals and high-temperature drying. Always follow the care instructions provided with the product.

What happens if an item is sold out?

Sold-out products cannot be added to the cart. Please check the website again for restocks or explore similar available styles from the same collection.

How can I contact you about my order?

You can contact our customer support team using the details provided on our Contact Us page. Please include your order number so we can assist you quickly.